IT Network Specialist

Job Purpose

The job holder is responsible for executing advanced network operations by designing, configuring, and optimizing enterprise-wide network infrastructure, to ensure secure, scalable, and highly available connectivity across WTCO environments.

Key Roles and Responsibilities

• Ensure work is performed based on approved policies, processes, procedures and instructions.
• Identify opportunities for continuous improvement of the systems, practices, cost ‎optimization, and productivity & efficiency improvement.
• Ensures compliance with all applicable laws, rules, regulations, and standards within WTCO and related functions such as but not limited to (HC, HSSE, Risk and Cybersecurity, etc..).
• Escalate problems to ensure case/issue is closed efficiently and in a timely manner.
• Apply network configuration standards to ensure consistent deployment of routing and switching protocols across WTCO infrastructure.
• Conduct network assessments and performance checks to identify areas for improvement and resolve latency or connectivity issues.
• Perform routine maintenance and upgrades on network devices to ensure availability, security, and efficiency.
• Maintain records of network architecture, including topology diagrams and inventory of core network components.

Key Roles and Responsibilities 2

• Assist in implementing disaster recovery configurations to ensure business continuity during major disruptions.
• Check redundancy settings and failover mechanisms between primary and secondary data routes.
• Collaborate with infrastructure and cybersecurity teams to secure network access and prevent unauthorized intrusion.
• Analyze trends in network incidents and report recurring issues for long-term resolution planning.
• Gather network usage data and performance metrics for planning and audit requirements.
• Submit configuration changes or upgrade proposals for new infrastructure rollouts.
• Present technical input during infrastructure projects that require network integration and cross-functional alignment.
• Support the deployment of network equipment in new branches or business locations under defined IT guidelines.

Key Roles and Responsibilities 3

Education Requirements

Key Communications

Internal Stakeholders

• All Departments

External Stakeholders

• Consultants
• National Cyber Security Authority
• Vendors
• International Vendors
• Government Entities 

Disclaimer

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be constructed as an exhaustive list of all responsibilities, duties, and skills required for the position. Accordingly, there is no way this Job Description states or implies that these are the only duties to be performed by the employee in this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties.